Conflict Management system Design & High stakes Mediation Support
Designing Systems that work…
and preparing people to use them.
Dedicated to your Success
How We Help You
Founded in 2010, Untangled Resolutions connects people across differences and enhances the quality of human connections via our conflict management system design, ombuds service, and mediation readiness services.
Our services include:

About untangled resolutions
Untangled Resolutions helps individuals, families, associations, and conference communities move through conflict with more clarity, steadiness, and confidence. Whether you are facing a high-stakes divorce, preparing for family mediation, navigating a challenging conference environment, or trying to make a code of conduct actually work, the goal is the same: to create a process that reduces confusion, supports better decisions, and makes constructive resolution more possible. I work with clients who are tired of feeling reactive, overwhelmed, or stuck and who want practical support for moving forward with dignity and purpose.
Through divorce coaching and family mediation, I help clients prepare emotionally, strategically, and practically for difficult conversations and important choices. Through conference ombuds services, I provide a confidential, independent, and impartial resource for attendees, presenters, staff, and organizers when concerns arise. For associations, I design conflict and complaint management policies and procedures that help transform values, codes of conduct, and community expectations into clear, usable systems.
I bring the rigor of legal training, the listening skills of an ombuds, the structure of a mediator, and the practical compassion of a coach. Clients often come to me when the stakes are high, the emotions are complicated, and the path forward is unclear. Together, we untangle the conflict, identify what matters most, and create a thoughtful path toward resolution. If you are ready for support that is strategic, calm, humane, and deeply practical, Untangled Resolutions can help you take the next step.
My work is grounded in more than two decades of experience as a mediator, organizational ombuds, conflict resolution professional, attorney, and leadership coach.



